Global Wind Atlas import of GWC or Vector Map

[dmcd]

Hi all,

when attempting to import a GWC or vector map from the Global Wind Atlas using the "insert From Global Wind Atlas" function in the right-click menu, I am met with the following error:

 

Exception report produced at 2024-10-22 11:44:08

The request was aborted: Could not create SSL/TLS secure channel. raised at: 2024-10-22 11:41:56
    2024-10-22 11:41:56: Exception raised in: System:Net:HttpWebRequest:GetResponse
    2024-10-22 11:41:56: Message added: Could not establish secure channel for SSL/TLS with authority 'dtu-pferdemund-01.eu'
    2024-10-22 11:41:56: Exception raised in: Server stack trace:
    2024-10-22 11:41:56: Message added: Could not create a data source
    2024-10-22 11:41:56: Exception raised in: Rvea0364:Implementation:cTerrainDataSource:Constructor
    2024-10-22 11:41:56: Message added: Cannot create a data retrieval session
    2024-10-22 11:41:56: Exception raised in: Rvea0364:Rvea0364Classes:Rvea0364:IRvea0364Classes:CreateTerrainDataRetrievalSession
    2024-10-22 11:41:56: Message added: Could not get a map from GWA3 servers
    2024-10-22 11:41:56: Exception raised in: WAsP:cGwaMapRetriever.GetVectorMap
    2024-10-22 11:41:56: Message added: Could not insert a new hierarchy member by reference
    2024-10-22 11:41:56: Exception raised in: WAsP: cWorkspaceInsertionExpert:ExecuteMemberInsertionCustomVectorMap
    2024-10-22 11:41:56: Message added: There was a problem with the insertion
    2024-10-22 11:41:56: Exception raised in: WAsP:cWorkspaceInsertionExpert:ExecuteHierarchyInsertion
    2024-10-22 11:41:56: Message added: Insertion failed
    2024-10-22 11:41:56: Exception raised in: WAsP:cWorkspaceController:ExecuteHierarchyInsertion
    2024-10-22 11:41:56: Message added: The insertion was not successfully completed
    2024-10-22 11:41:56: Exception raised in: WAsP:cMemberPopupMenuMediator:ProcessInsertionFromMenu
    2024-10-22 11:42:03: Message added: Could not get a map from GWA3 servers
    2024-10-22 11:42:03: Exception raised in: WAsP:cGwaMapRetriever.GetVectorMap
    2024-10-22 11:42:03: Message added: Could not insert a new hierarchy member by reference
    2024-10-22 11:42:03: Exception raised in: WAsP: cWorkspaceInsertionExpert:ExecuteMemberInsertionCustomVectorMap
    2024-10-22 11:42:03: Message added: There was a problem with the insertion
    2024-10-22 11:42:03: Exception raised in: WAsP:cWorkspaceInsertionExpert:ExecuteHierarchyInsertion
    2024-10-22 11:42:03: Message added: Insertion failed
    2024-10-22 11:42:03: Exception raised in: WAsP:cWorkspaceController:ExecuteHierarchyInsertion
    2024-10-22 11:42:03: Message added: The insertion was not successfully completed
    2024-10-22 11:42:03: Exception raised in: WAsP:cMemberPopupMenuMediator:ProcessInsertionFromMenu
    Latest thread started in: WAsP:fProgressMonitor:Form_Load

 

Apologies if the solution is obvious, I am new to the software.

Thanks for any help in advance.

[Morten]

The error message suggests a problem connecting to our database. I am not sure why but you could try again another time, from another Network or from another PC. 

I made a small demo to illustrate the process, see https://panopto.dtu.dk/Panopto/Pages/Viewer.aspx?id=a8c6d653-53b5-4bee-8208-b21700925271. Note that I insert a turbine site before downloading the GWC to help WAsP finding the location of the process.  

[dmcd]

Hi Morten,

Thanks for picking this up. I have engaged with our IT team, and they arrived at the same conclusion as yourself.

They have identified several IP's that have been blocked when making the access request, and have asked if you can confirm which of them relates to WAsP so that they can whitelist them.

Are you able to pick this up in a private channel so that I'm not broadcasting IP addresses?

Thanks

[dmcd]

On 28/10/2024 at 8:57 AM, Morten said:

The error message suggests a problem connecting to our database. I am not sure why but you could try again another time, from another Network or from another PC. 

I made a small demo to illustrate the process, see https://panopto.dtu.dk/Panopto/Pages/Viewer.aspx?id=a8c6d653-53b5-4bee-8208-b21700925271. Note that I insert a turbine site before downloading the GWC to help WAsP finding the location of the process.  

Hi Morten,

Thanks for picking this up. I have engaged with our IT team, and they arrived at the same conclusion as yourself.

They have identified several IP's that have been blocked when making the access request, and have asked if you can confirm which of them relates to WAsP so that they can whitelist them.

Are you able to pick this up in a private channel so that I'm not broadcasting IP addresses?

Thanks

[Morten]

I see a mail address in your profile and will use that for continued discussion.